O'Reilly Auto Parts

Martin Foster 7 months ago

Called, gave vehicle details and asked if they resurface brake rotors. She said yes if they are within spec. Brought them in and she looks in the computer and says Ford didn’t provide the specs. Well, Ford cast the specification in rotor edge “32.0 mm MIN”. Went to Brake Plus and they resurfaced them in less than 30 min.

Ven Shenoy 2 years ago

They are in a strip mall. They had no business and every spot in front of their shop was empty. No signs that say o Reilly parking only. There’s food trailers right in front of their store too. I parked there to walk to the food trailer. Employee came out and started taking pictures of my car and my family instead of asking to move the vehicle. When I asked him why he is taking pictures, he said it’s his parking lot so he can do what he wants. Bad attitude and horrible behavior taking pictures of my family. To think I’ve spent thousands of dollars at this store over the years. O’Reilly just lost a loyal customer thanks to one of their bad employees. I’ll be spending even more at the Advance Auto Parts and Autozone down the street henceforth.

Tony K a year ago

Very friendly customer service. Even though I knew what I was looking for and a general idea where to find it, they kept offering me help if needed and were very friendly. I specifically was given a lot of help from the staff member Christina at the store. She was very polite, and when I asked if I could refill my oil right outside the store, she even offered me a funnel free of charge to help me out. (which I returned of course). Overall would recommend this store to others who aren't sure what they may be looking for and need assistance, and for those who know what they want, will still receive the best assistance.

amrouche nassim 8 months ago

Very, very bad reception, almost making us leave the store completely with very rude respect that lets us know we're not welcome really sad to be treated like this I recommend other stores that are more welcoming and warmer to their customers.

A Mayweather II a year ago

⭐⭐⭐⭐⭐ I can't say enough good things about the team at O'Reilly Auto Parts on McNeil / Spicewood Springs. Every time I visit, I'm met with exceptional service and a friendly atmosphere. The staff consistently goes above and beyond to ensure I have everything I need. On multiple occasions, they've even come out to my vehicle to assist with installations or to troubleshoot issues. Their dedication and willingness to help truly set them apart. Highly recommend this location for all your auto parts needs!