O'Reilly Auto Parts

w price 6 months ago

I want to give a sincere thank-you to the team at this O’Reilly location. I came in with a complicated battery issue that I could not resolve on my own, and instead of brushing me off or handing me the wrong tools, they actually took the time to understand what was going on and help me move forward. Their professionalism, patience, and respectful attitude made all the difference. A special shout-out to Spencer (manager), who set the tone by leading with calm, knowledgeable, and encouraging leadership. He didn’t make a big deal about it or act like he was going out of his way — he just stepped in with the right guidance and made sure I had what was needed. The rest of the team followed that example, working together and treating me like a person, not a problem. This happened right after on Dec 26, and the kindness they showed carried that spirit of the season — the kind that isn’t about decorations or sales, but about people treating each other with basic humanity. It mattered. Their help didn’t just get my car going; it lifted my spirits at a time when I needed to be reminded that there are still good people in the world. No pressure, no judgment, no feeling like I was an inconvenience — just real customer service done right. Because of the way this team treated me, O’Reilly has earned my loyalty, and I’ll be recommending Store #3570 to anyone who needs auto parts or guidance. Thank you to Spencer and the entire staff. I genuinely appreciate you.

Jennifer Botacion 7 months ago

Shoutout to Marcus who went above and beyond when I needed my battery switched out. It was super cold the night I came in, but he came outside and was quick, kind, and answered all my questions. Being a woman always feels like a nuisance coming into stores like these. A lot of times when I have to go into an auto parts store, workers either look or sound annoyed to help out. But Marcus was a great help, and I appreciate the effort he put in to provide knowledge and information without making you feel bad. I usually don’t write reviews, but he deserves the recognition for his excellent service.

Kandace Y 2 months ago

I was super stressed traveling when my charging system battery light came on. My user manual said could be the alternator or the battery. I stopped into O'Reilly's here, and Spencer, the manager, tested both and said no problem there. He brought out some cleaning fluid and a brush, cleaned the battery contacts, and no more problems. No charge!! To me that is. My car was charging just fine. Made my day to say the least!!! O'Reilly's never disappoints. They have always provided professional and courteous service. Thank you.

Tamara Eads (Tamara Eads) 3 months ago

I needed to replace the cover of my keyless remote because the buttons were stuck (I bought the cover a few days before this). A nice gentleman named Cai took care of me by testing my remote and replacing the defective case with a new one, free of charge. He was very helpful and friendly, and I appreciated it.

Robert U 3 months ago

Pretty good experience! They helped us change our headlight on our toyota prius for free after we purchased the replacement bulb.