O'Reilly Auto Parts

Angie Jolly 7 months ago

If you need absolutely anything on your car, make the short drive down the street to AutoZone. From the moment I walked in, I was met with an unhelpful attitude. I took my young child with me to buy a simple part (which they didn’t want to help me look up) and they couldn’t be bothered to make change for me. Basically, they refused to sell me the part I needed. Now we are stuck riding with our windows up and a non-functioning AC in almost 90° weather. Oh, and the manager was the one to help me so when you read this, thanks for absolutely nothing.

Matthew Sams 7 years ago

There was one employee that I would consider outstanding above all and that young man's name is CJ is that the berry store Berry and Cleburne Road he's very very helpful thurl he knows his stuff y'all need to go see him this is an update for O'Reilly's Auto Parts store on West Berry the best staff that you could ever imagine if you haven't been there you need to get there need to start getting all your parts for me I'll tell you what they'll go there tomorrow if you're willing to go the extra mile I had a situation come up the other night here is an update on O'Reilly's on Berry and McCart today is February 8th time is 5:29 I just couldn't even Bob for it work hard and like always I got exceptional the Above & Beyond great service he spent the time to actually help me where I won't say any of the stores but I had to order a lower crossover radiator hose for a 2004 Chevy I don't really part and that was Tuesday Monday but I just got here and they still have it waiting sound yeah. O'Reilly's on Berry and McCart the gentleman that helped me today was his name is Roy he's been with O'Reilly for a while I guess

Joe Beandip 8 months ago

here everyday always something my family needs hot rods,socermom cars & the trucks gotta keep em up & cool

Jennasi Ward a year ago

Everytime I go here I have a great experience. Today I was matched up with Dago (I hope I said your name right). I came in for a cabin filter and was upsold to an engine filter as well...it was needed. (Bosses...you should be so proud!) I told him I'd never changed an engine filter and he said "no problem, I got you", followed me out to the car and did it for me. I was a little jealous that it was so easy and I opted to change the fickle cabin filter myself. I've frequented this location for 30 years and have never been let down.

Kenny Short Jr 5 years ago

I disable and working on a old truck. I have trouble getting them to wait on me. I look can of funny from all the cancer treatment and can talk very good. Alot of times they see me they go the other way. But when they do wait on me there nice. But you can tell they don't want help you. Not all of them. But the manager is cool with me and the few other. Been in there to get a part and they not know what the part name is, and not get the part and have to go to auto zone. I don't like auto zone. And your price are sometimes higher and I have to do a price change with them.