O'Reilly Auto Parts

Daniel Prevatt 3 months ago

I came here to replace a few lights on my 2015 Honda CRZ, I worked with one of the managers Carson first, they didn't have my done light replacement in stock so he ordered it with no issue,very friendly and knowledgeable. Fast Forward to picking up the order, Thomas was super cool and friendly as I walked in the store. He found the order no problem plus checked out a few other items I needed for the car. Excellent customer experience, please give these dudes a shout out! Maybe even lunch. I'll definitely be back to this location for any future car needs! Sincerely Daniel P

Cheri H 4 months ago

I had the BEST experience at O’Reilly’s! After two other stores told me they couldn’t help replace my headlight—and after I spent two frustrating hours trying myself—I walked in feeling defeated. Grillo immediately stepped in and said, “I can help or I can get you someone who can.” He was friendly, confident, and incredibly knowledgeable. Within 15 minutes, my tricky headlight was assessed, purchased, and perfectly installed. Absolutely outstanding customer service. Grillo saved the day, and O’Reilly’s has earned a customer for life!

Nicholetta Litten 8 months ago

The Most Amazing Helpful staff ever! Our car was showing codes on the way home (7 hour trip!) and we pulled into this OReilys to check it out turned out we needed to fix a water pump. They had a staff member drive to another store to pick up the part we needed! Thank you so so much Katherynn and Shane and everyone here for the help, water, and check ins. We fixed the car in the parking lot and are back on our road trip.

RDO Delgado 4 months ago

The best place to get your auto parts because of their service. I used to go to the other auto parts stores until I came to this o Reilly on Merrill rd. Great energy and service, strong recommendation

Ronaldo Rodriguez 4 months ago

This store is the best in all Jacksonville. The staff is amazing and very helpful. The delivery is the best service we had at our shop. 100% best in town.