O'Reilly Auto Parts

Wei Si 3 months ago

I used to have battery replacement at Autozone. I called two locations but none of them had staff to do installation until hours later. So I decided to give it a try at O’Reilly, which I had passed by a thousand times but never entered. Angel helped me with the purchase and installation. He was very professional and patient. He got the job done nice and fast. Amazing experience at O’Reilly. Thank you Angel.

W Cheng a month ago

I didn't put on the gas cap tightly the last time I added gas, and sure enough the check engine light came on. A shout out to Angel and his coworker. Angel scanned the code, confirmed it was a evap issue, cleared the code, gave me some good tips about gas caps and what to watch for in case it was not a gas cap issue, all within minutes of me arriving at the store and at no charge.

Selay Ureten a month ago

I came in yesterday for 1 tire. Ezgar was the one who helped me. He laid out all my options for me, he was knowledgeable and very nice. I hope he helps me the next time I come in too.

Gary Shamshoian 6 months ago

I just had a very wonderful surprise as I went to buy new lightbulbs at O’Reillys. Angel was incredibly helpful and installed the bulbs for me and cleaned the glass so now I can drive much more safely. This was a total unexpected surprise because I was dreading installing these tiny lightbulbs myself. Made my day, week and month!!!

Anita Chawathe 8 months ago

We have been a long time satisfied Customer. However, in very recent years we along with other people didn’t have a good customer service experience. Most of us are now older people so we can’t install lights or wipers as we are aging population. To my surprise the young lady who was waiting on us informed that she the manager & they are not obliged to install these parts. It was like “Take it or leave it.” This attitude was totally unacceptable. Even her tone was very impolite. We had never experienced such behavior at your Store. My past experiences were very positive & uplifting to see the young people working hard to work for Building Retun Business. Far a while we stopped doing business with O’Reilly Auto. I found out from other people that they had a similar experiences. But recently I stopped to change the wipers. This time a young lady came to help me who was totally opposite of my previous experience. She was more than happy to help me with a smile. And her manager also came to give her hand. And before I came to the store a nice young man spoke to me on the phone who promised me for a great service which I definitely received. I think the young lady who helped me is Amanda. I have already reminded my friend’s & families that Good Days are Back @ O’Reilly!!! Hope you do something with that unpleasant personality!!! She doesn’t belong there!!!