O'Reilly Auto Parts

Kyle Ingram 5 months ago

Maria was really incentive and unwilling to help me out of a tough situation that human kindness could have really transformed. It's not rocket science to try to connect with the commUnity. I simply asked to use a sensor to recode my cpu to accept the new battery so I could drive over 20mph to get to work. I have children. My time is just as valuable as yours. I called cause I was outside desperate. Real people out here, not just dollar signs. It's not shocking that I dont patron this company. Its an energy. Doesn't feel commUnity. Good day!

Max Royale 6 years ago

My check engine light came on and went to O’Reilly’s to get it checked. Not only did they do it for free but the customer service rep Alex/Alejandra was very nice and helpful with advice and a positive demeanor. I’ll be back if I need any additional automotive parts or advice because of her!

stefan warmuth 3 years ago

Closed early with no notice or sign and people clearly goofing off in the store. Locked and ignoring people. Make sure to update this place's hours an hour off at both ends of you want to have any assurance of them being open..... Photo is security guard constantly peeking out the front door before leaving promptly at 9 but at least 20 minutes after they had locked the door.

alan humbert 2 years ago

The manager stole the part I ordered online for pick up in store. He covered it by marking it released in the computer. Corporate has been zero help. Im going to have to go to the bank and reverse the charges now. Don’t spend money here, they’ll rip you off too

Isaac JR 5 years ago

It's a auto store place (In the hood) so these type of stores usually just hire anybody and the customer service usually reflects that. I ordered a part to be delivered within a few days; however, the part never made it to the store. All I was told is that s that I can get a refund... I don't want a refund, I want what I ordered.