O'Reilly Auto Parts

Seirra Harvey 2 months ago

Great experience at O’Reilly Auto Parts! They were pretty quick at testing the light I had on my dashboard and got me the information I needed without any hassle. Fast, helpful service—definitely a 5-star visit!

Cookie Taylor 5 months ago

I am a senior citizen and I was shocked and dismayed, with the low level of Customer Care received from, Counter Associate, Marco. This was my first visit to this neighborhood store and I came to purchase a battery. I greeted the Counter Associate, Marco, and explained to him, that I wanted to purchase a battery. I also, asked to have the battery installed ( a very reasonable request). He immediately, loudly, proudly and repeatedly, explained to me, that he does not install batteries, when it's cold. It was 17 degrees above 0' (yet, I and others, watched him install windshield wiper blades, for a much younger lady). Thank God, for store Associate, Dominique. He volunteered to assist me and I was very happy, with his excellent and high level of Customer Care! He was extremely helpful, professional, knowledgeable, patient, kind and courteous. He listened to my concerns and thoroughly answered all of my questions, assured me and installed my battery!! Dominique's work ethic and personal integrity, is the sole reason that changed my experience and opinion, of O'Reilly's. He should be the store manager or the store trainer! Thank you, again, Dominique. This store would benefit by having more employees with your willingness to work! Please note: Perhaps, Marco, should not work at the front counter. Because, he demonstrated an overt lack of courtesy, high work ethic, professionalism, and customer care, that this type of skill set, is best utilized, in the back of store, working primarily stocking the shelves.

Jennifer Beno 2 months ago

Went in literally as my windshield wiper came off (my fault), the guys were so kind to help me put the new ones on. To me they went out of their way and didn’t bat an eye to help me. Will be back for any of my car care needs.

Kelsey Kaslow 4 weeks ago

Davonte was amazing- so helpful put my battery in my car for me and removed the old one (I wouldn’t have been able to do it myself I don’t know cars) thank you for your help with my car anytime I need it !

tony kaehny 6 months ago

I was impressed with how fast and knowledgeable these guys were about my battery. they checked it right away, and then when it wouldn't charge, got me the right one and then installed it. I was in and out in like 20 minutes.