O'Reilly Auto Parts

Sheila Rone a month ago

Ryan is so helpful! He listened to what my issue was and helped my find the part I needed. Haven’t above and beyond. This is the second time Ryan has helped me and both times he has been patient, friendly and very helpful

Cornell Mukes 6 months ago

Well last Friday I came to this store to get a emissions solenoid. The guy told me that he would have to order it, and it would probably be around 12:00pm for the part to come. So he asked for my phone number. I waited for the call and never received one. So the following day I called the store asking did they have the part for Mr. Mukes and the guy said it came in I'll go back and check. He comes back to the phone to tell me it wasn't there. So I called back today which is Monday and some guy told me it was sent back yesterday to the warehouse 🤔 don't make sense to me because it had to be there whenever I called Saturday. Well needless to say I went to the store on Sunnylane and 44th and they had the exact part in stock. I'll never do business again at the store on 12th end Eastern.

josh Gray a month ago

Really nice people, one of them gifted my toddler a small wrench

Rob S 4 months ago

Good staff in this place. They don't ask you the ridiculous "2 wheel, or 4 wheel drive" 😅 Keep up the good work guys!

Jeremy Howe 7 months ago

Went to this location last weekend to pick up parts for a project truck I am working on. Guy at the front counter looked up a part and told me it was non serviceable. I assured him it was and told him he may be looking up the wrong part. I am an auto mechanic and just needed an inline fuel filter and the guy kept circling back to the in tank filter on the fuel pump. He looked at his manager and he came up and without even asking me questions or looking the part up said " some parts we just cant get. Sorry I couldn't help you" and walked off. Left me irritated. Went to a competitors place and they found the part within a couple minutes. Hire better managers or you will lose customers. I have sworn by O'reilly's since I was a teenager (39 years old) and the mechanic shop I work for has an account with them. I am not giving up yet but please do better or I will (including my shop)