O'Reilly Auto Parts

Scott Spedon 2 months ago

Never had a problem here until today. All the workers are nice and super helpful as always, but whoever the manager lady is was extremely rude and combative for no reason. Tried to treat me like a criminal for replacing a battery that was under warranty? Then tried saying they won’t do it again like she somehow dictates when a battery goes bad. Made no sense. Never coming back here again. Hopefully they get rid of her so they don’t lose more business.

Luis Angel Leyva (Mr.SPoooxTR) 4 months ago

Best customer service available from any auto parts store. The staff will help install new batteries, brake lights and headlights for free and they can run a diagnostic scan on your car. Clean, organized store overall. Only the refreshment fridge was looking very well ignored and some items on the shelves were looking like they have been there for 100 years. Other than that it's a great experience everything at this O'REILLY's

Jimin Shim 6 months ago

Excellent customer service from Luis who helped replace my bad battery. He patiently answered all my questions, proactively offered advice and suggestions to keep my battery well-maintained going forward, and was incredibly thorough with cleaning and installing the new battery. I highly recommend this shop, and Luis especially.

5280Native 8 months ago

Efrain was such a great help. He approached me to ask if I needed help. The store didn't have what I was looking for, but Efrain was able to help me find an alternative. When I got to my car I could see him inside sweeping the shop. Awesome work ethic.

Jessica Handley 7 months ago

Diana and Natalie just helped me out with a new battery and were both AMAZING! The best service! Highly reccomend