O'Reilly Auto Parts

Suzy Riding 2 months ago

If I could give this O'Reilly's 100 stars I would! I needed a new battery and an amazing team member named Omar not only put the battery in for me FOR FREE but he made sure I was set up with an account so that I could get a life warrantee for the battery. Omar was so kind, knowledgeable, helpful and professional. Thank you, thank YOU Omar and O'Reilly's on Colorado Ave! You made my whole day!! Forever grateful!

Derek Figueroa 2 months ago

Really great experience at O’Reilly today. Stopped by to check out a warning light on my car. Was greeted as I walked in, able to use the diagnostic tool, and got the reading and specific reason for the warning light.. They helped me find the part, about 20 bucks, and the car is back in perfect order. I know nothing about fixing cars, so this was particulary cool.

William Furlong 4 months ago

Stopped in today and bought stuff for an oil change. I had some stuff picked out but was given a heads up by the younger cashier with the ear piercing I had some of the wrong items. I didn’t question it because I don’t work there so I assumed he knew what he was talking about. Turns out the oil filter was the wrong size. I didn’t notice leaking after the change so I drove. All the engine oil leaked out of the oil filter compartment while driving. I was also given a wrong sized oil pan plug after bringing the right size to the counter. I nearly totaled my vehicle but thankfully I heard the engine when the song changed a few miles from home. This mishap caused me to waste my day and nearly 50 dollars plus almost totaled my car & undoubtedly some engine issues because the check engine came on . I took an Uber to an advance auto and bought my usual parts for an oil change and had the staff there verify by my make model & year ( same as at this location but this time they gave me the right information ). Never shopping there or at the brand again . Advance auto has consistently had more knowledgeable staff & I should have gone there in the first place .

Luke Daniel 3 months ago

I went to this store to get a new battery installed because mine was low. Every battery I’ve ever had installed in all the vehicles I’ve owned have been fairly easy except for the battery in my 2023 GMC Sierra truck. For some reason, the GMC engineers decided to make it very complicated to remove a simple battery. I want to give a shout out to Mike who is an exceptional employee at this location. After purchasing the battery, Mike was eager and willing to help me even though the old battery was extremely difficult to remove due to all the brackets and bolts holding it in place. Instead of giving up or saying he couldn’t help, he helped me to the end which took almost an hour. There needs to be more employees eager to help in this world like Mike

Caroline Fuschino 7 months ago

TL;DR: go to the Advance Auto Parts around the corner instead. They were SO friendly and helpful and professional. Don’t waste your time here. Came on a Sunday morning, and the only employee working had (I assume?) locked himself out. He was standing out front on the phone. Instead of saying anything to me, he watched me try to doors multiple times and look at my phone for the store hours and look confused before he finally muttered something at me about giving him a minute and walking away. When other people started coming to the door, we were all confused and he made no effort to tell us anything. Very unfriendly, very poor customer service. Would not return. Editing my review to say: as I scroll through the comments, it looks like there is a long history of disrespectful and negligent employees at this location. I would urge any one to go elsewhere. If management is reading this, I think it’s time for you to consider who you’re hiring to run your store.