O'Reilly Auto Parts

Chris A 4 years ago

I spend 70 dollars to have my brake rotors resurface when I came back to pick up my rotors my rotors were not resurface correctly still had glaze and zigzag Scratches the guy that cut the rotors didn't nothing to help me he just told me that the job he did is not cover and I just going to have to deal with, and he just walk off. My experience there was VERY BAD SERVICE 👎😕 SO I RECOMMEND THAT ANYONE WHO GOSE THERE TO GET THEIR BRAKE ROTORS RESURFACE DON'T TAKE IT THERE FIND SOMEWHERE ELSE TO TAKE OR ANY OTHER SERVICE BE CAREFUL

David Delgado 5 months ago

I think his name is Junian. Super nice guy I hope he gets a raise or a promotion!

Jennifer Montesdeoca 9 months ago

I’ve been a loyal O’Reilly customer for a long time and have brought them a lot of business while building my Mustang and other cars. Unfortunately, I’ve had multiple bad experiences that made me feel disrespected and dismissed. The first issue was with an employee named Ines. I was looking for an oil sensor and instead of focusing on helping me (after I had already bought 4 sensors from that location), she asked if I was a mechanic and suggested I “go to a real mechanic man.” As a woman who is highly experienced in building cars, that comment was unnecessary and disrespectful. The second issue was with another employee (badge name partially covered, first four letters “Bren”) who gave my boyfriend attitude when he asked about a product. When I came back to double-check, she deliberately covered her name tag and tried to sell me the wrong product. I specifically asked for R-134A with stop leak and red dye to find leaks. Instead of confirming, she told me “it’s the same thing,” even though the can she brought was missing the red dye (which the correct product clearly shows on O’Reilly’s own website). I don’t come here to chat or waste money on the wrong products — I come here to get the right parts and fix cars. Experiences like these make me feel like some employees either don’t know their products or simply don’t care, and worse, that I’m being dismissed because I’m a woman. O’Reilly needs to do better training and make sure all customers are treated with respect

Minerva Mercado a year ago

My cooling filler neck busted on my dodge, losing all my antifreeze, called several places and the prices were outrageous, but O'Reillys came thru at an awesome $19.99, the service was outstanding Mr. Guzman made sure my part was ready for me when I arrived. These guys go beyond to please us the customer, I highly recommend O'REILLY AUTO PARTS.

Carlos Rodriguez 2 years ago

I had an incredible experience at this oreilly store, all thanks to Ines! The customer service she provided was exceptional, going above and beyond to assist me with my needs. Her knowledge and friendly demeanor made the visit a pleasure. I'll definitely be returning to this store in the future for their outstanding service.