O'Reilly Auto Parts

Paul Bilbrey 4 months ago

I just wanted to send a thank you to one of the associates. I’ve always had good experiences with O’Reilly auto parts however, Noah went above and beyond to help my daughter. She was stuck with her vehicle inoperable and along with another associate they both helped her to try to get her car fixed. The store has very very, very good associates. Thank you All.

S W a year ago

No other customers yet the 3 gentlemen not doing anything, only 1 assisted partial customer service yet not what was fully asked help with. Another older man tried selling oil not needed and my vehicle does not take, until I said no can't afford extra, he hollers its only $1 more after we'realready back at the register. Rude! Not good customer service, rather stand around on phones or talking, hanging out. I'll go to other parts stores where they actually willingly help & assist.

Craig and Ash Beaver a year ago

Sent son in to get bulbs and see if they would put in. One said no he would break it to ask other and other wouldn’t because he was sick. So I had him driving around with a tail light bulb out because they wouldn’t change it. Mind you I’m sick too so I drove in town and took 2 mins to change. No it wasn’t skipped because it’s a hard one to change. It was pure laziness!!!!!!!!

James Widen 2 years ago

I bought a heater that plugs in your cigarette lighter. The employees were nice enough to recommend a cheaper one that was on clearance. I told them that I didn't care about cheaper and asked which one was better. They said neither so I opted for the cheaper one. It worked about 3 minutes and blew my fuse. Obviously defective. Look on the receipt and it says no warranty, no refund. So I wasted time and money. Beware. Go to Advance Auto instead.

Daniel Garinger 5 years ago

I wanted to replace the spark plugs on my car, so I went in to this shop to get the materials. Francisco not only helped me with that but gave me great advice on how to replace them, and even showed me how to make sure I had the right gap in the new spark plugs. I changed them right in the parking lot. When I had questions I just went back in and he answered them right away. Excellent customer service and he even smiled. That can be rare these days. Thanks a lot Fransisco. Keep up the great work. I'll be back for any future car needs.