O'Reilly Auto Parts

Devilyn Foster 2 months ago

I didn’t know how win-shield wiper sizes differed and was struggling to find the right ones, there’s so many 😅 but Nathan behind the counter was so kind and patient in helping me select the best product/pricing. He explained the diff brands and sizes for diff model cars and installed them quickly!

Lysa Burns 4 months ago

Everytime I come here, the workers are rude and unwilling to help. Today I went in and asked if the workers could help me with my battery and was told they couldn’t and there was no additional workers there that could help me. When buying my battery two workers came from the back. Not only was the lady who helped me rude but she then made it so I couldn’t receive help from anyone else. I hope that in the future, the workers are more willing to help people.

Dwain Schoolcraft 5 months ago

I came in for a very rare part for my 92 Jeep Cherokee. Your employee Marcos helped me out. I want to say, Marcos is a benefit to your company. He was courteous, informative, caring and resourceful. Thank you Marcos for your great customer service.

Natalie 4 months ago

I went to O'Reilly Auto Parts 6415 University Avenue in San Diego and bought air filters for my engine and cabin. Marco showed me how to install both of them and I will now be able to do it myself next time. Thank you Marco!

Timothy Allen 7 months ago

Completely unprofessional. Poor manage ment, confused customer service, unwilling to make things right with a long time customer. All this over a $12.00 shipping fee that they stole from me by refusing to return it to me ten minutes later because I found a better price at Auto Zone, $20.00 cheaper. They said it was company policy not to return shipping fees on orders. This policy was never disclosed upon purchasing the product. There were no visible signs at the cash register and the clerk failed to mention anything about this policy, shame on you Brad Beckham, CEO of ORielly’s. That shall not steal is one of your baptist credos, or don’t you believe in the Ten Commandments. I do, it is the basis of building an honerable business. I will never shop Orielly’s anymore, even though it WAS my go to place for all my auto parts needs. The manager John at the 6415 University Ave was having a hard time controlling his rage with me over a valid dispute. Again shame on Brad Beckham for hiring the wrong people to manage his many storefronts here in San Diego, CA. Becuase they failed to accomodate a long time trusted customer, I have no other option than to try to keep any other people from ever experiencing what I did. DO NOT SHOP AT ORIELLY’S !!!